Supported States and Offer Details
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
6 GB of Data
Lifeline Tribal Basic (Free)
Unlimited Voice
Unlimited Text
6 GB of Data
Lifeline Tribal Standard (Free)
Unlimited Voice
Unlimited Text
6 GB of Data
Lifeline Service Details
TruConnect has implemented ongoing and continuous outreach to ensure its customers are aware of the consumer protection measures available to them before, during, and after emergency situations.
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Service Details
Unresolved questions or complaints regarding Lifeline service may be directed to Georgia Public Service Commission’s Consumer Affairs Unit at 404-656-4501
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Tribal Standard (Free)
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Service Details
Unresolved questions or complaints regarding Lifeline service may be directed to the Kansas Corporation Commission, Office of Public Affairs and Consumer Protection, at KCC - Consumer Protection, 1500 SW Arrowhead Road, Topeka, KS 66604 or toll-free 1.800.662.0027 or in Topeka 785.271.3140.
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Service Details
Kentucky Relay is a public service that guarantees all citizens access to prompt, professional and precise communication through a telephone. Consumers of these specialized services, specifically individuals who are deaf, deaf-blind, hard of hearing or have difficulty speaking, can communicate on the telephone via TTY, Voice Carry Over (VCO), Hearing Carry Over (HCO), Speech-to-Speech (STS), Spanish and Captioned Telephone.
This helps ensure the ability to connect with family, friends, or businesses with ease.
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Service Details
Maryland Relay is a free public service that allows people, unable to us a standard telephone, to both make and receive calls. Visit mdrelay.org for more information.
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Service Details
Unresolved questions or complaints regarding Lifeline service may be directed to the The Consumer Division of the Department of Public Utilities (DPU), One South Station, 5th floor, Boston, MA 02110, call (877) 886-5066 (toll free), or online at DPUConsumer.Complaints@mass.gov.
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Service Details
Michigan Relay is a public service that guarantees all citizens access to prompt, professional and precise communication through a telephone. Consumers of these specialized services, specifically individuals who are deaf, deaf-blind, hard of hearing or have difficulty speaking, can communicate on the telephone via TTY, Voice Carry Over (VCO), Hearing Carry Over (HCO), Speech-to-Speech (STS), Spanish and Captioned Telephone.
This helps ensure the ability to connect with family, friends, or businesses with ease.
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Tribal Standard (Free)
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Tribal Standard (Free)
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Service Details
Unresolved questions or complaints regarding Lifeline service may be directed to the PA Public Utilities Commission, Bureau of Consumer Services, P.O. Box 3265, Harrisburg, PA 17105-3265 or call 1-717-783-1740 or toll free 1-800-692-7380.
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Service Details
The Texas Public Utility Commission coordinates with TruConnect on hurricane evacuations zone and hurricane preparedness and evacuation related public awareness. This information will be provided to subscribers by TruConnect during Hurrican Season.
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Service Details
TRUCONNECT Lifeline Service is brought to you by Sage Telecom Communications, LLC d/b/a TruConnect, and includes the provision of a free SIM card. This government-sponsored Lifeline telephone service is subject to continuing eligibility and annual recertification. Only one Lifeline subsidy per household is allowed; your participation in this program requires that you do not receive Lifeline subsidy on any other phone, either wireless or wireline. A household, for purposes of the Lifeline program, is defined as any individual or group of individuals who live together at the same address and share income and expenses. Violation of the one-per-household requirement would constitute a violation of the FCC’s rules and would result in the consumer’s de-enrollment from the program, and potentially, prosecution by the United States government. If you no longer receive the lowincome assistance or your income exceeds the qualifying amount, you must notify TRUCONNECT. As a recipient of Lifeline service, you may not transfer your service to any other individual, including another eligible low-income consumer or give away or sell this phone.
- Your enrollment in the program will be for 12 months (unless your eligibility status changes, you select a different carrier, or there is no activity on your phone for thirty (30) consecutive days).
- You will receive 1,000 free, anytime voice minutes, unlimited text messages, and 3 gigabytes (“GB”) of high-speed data usage each month. TRUCONNECT will inform you of any changes.
- Unused free minutes and data will not carry over to the following month.
- Minutes will be charged for both outgoing and incoming calls.
- Emergency calls to 911 will not count against your available minutes.
- Calls to TRUCONNECT customer service will not count against your minutes.
- To contact TRUCONNECT customer service, please dial 611 from your TRUCONNECT handset device, or dial TRUCONNECT’ toll-free number 800-430-0443. You can also contact TRUCONNECT customer service representatives via the “Contact Us” page on TRUCONNECT’s website: www.truconnect.com.
- Emergency calls to 911 CAN be made even if you have NO remaining minutes available.
- Additional Top-Up airtime can be purchased:
- $5.00, for 500 domestic voice minutes, Unlimited to Mexico, China, Canada & 55 more or $5 additional international minutes, or 500 MB of high-speed data usage (valid for 30 days);*
- $10.00, for 1000 domestic voice minutes or 1 GB of high-speed data usage (valid for 30 days);*
- By the end of 12 months TRUCONNECT will contact you to verify that you are still eligible for Lifeline support to continue to receive free Lifeline benefits.
- If you have purchased additional airtime and have remaining minutes and days of service at the end of your Lifeline eligibility, you will be subject to the terms and conditions of TRUCONNECT’s retail wireless services.
YOU ARE ENCOURAGED TO READ YOUR WELCOME KIT CAREFULLY FOR COMPLETE DETAILS REGARDING YOUR TRUCONNECT LIFELINE SERVICE.
*Top Up options are “either/or”, meaning for example, for the top up price of $5.00, customers can purchase either 500 Domestic minutes or 500 MB of data or Unlimited to Mexico, China, Canada & 55 more or $5 additional international minutes.
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Tribal (Free)
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline Service Details
Unresolved questions or complaints regarding Lifeline service may be directed to the Washington State Office of Attorney General, Consumer Protection Division at 1-800-551-4636
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data
Lifeline
Unlimited Voice
Unlimited Text
4.5 GB of Data