Open Positions

Sales Associate

TruConnect is looking for a motivated full-time Sales Associate who is responsible for generating wireless sales for the following locations in CA: Panorama City, Florence, Rialto, Oxnard, San Diego, Bakersfield.

We are seeking talented sales professionals to serve as Sales Associates, who are passionate about making money and advancing their careers.

You will help customers select and purchase a wide variety of wireless communication devices and accessories. This is a great opportunity to join a growing company where your careers goals can be established, achieved, and celebrated.

Job Duties:

  • Perform face-to-face quality sales at various field locations and the retail store
  • Promote the California Lifeline program for qualified applicants
  • Generate sales by offering wireless prepaid products, upgrade handset offers, data top-up, and special promotional offers.
  • Provide professional and friendly customer service to existing customers and assist in troubleshooting handset issues or answering general questions
  • Process top-up payments, devices, and accessory purchases
  • Follow proper cash handling procedures and accurate cash reporting
  • Available to work flexible hours including evenings, weekends and holidays
  • Help maintain presentable field set-ups by displaying all products
  • Assist in keeping track of physical inventory and providing daily reports of sales activity
  • Achieve and exceed monthly individual sales goals
  • Complete special projects and perform other duties as assigned by manager
  • Handle and resolve customer service issues.
  • Other duties as assigned

Qualifications:

  • Education Level: High School Diploma, GED
  • 1 - 2 years sales experience preferred
  • 1 - 2 years of face-to-face customer service
  • Dependable transportation
  • Excellent communication skills (verbal and written)
  • Fully Bilingual (Spanish/English)
  • Telecommunications background desired
  • Basic computer knowledge is required and basic knowledge of using a tablet
  • Works well under pressure within a competitive team environment
  • Ability to lift and/or move 30 pounds
  • Ability to stand/sit for long periods of time
  • Retail, sales or other customer service-related experiences
  • MUST BE AVAILABLE TO WORK WEEKENDS

Physical Job Demands:

  • Primarily work outdoor/field locations
  • Ability to stand/sit for long periods of time
  • Ability to travel to field locations assigned.
  • Ability to set-up and transport field sales materials: table/tent/posters/inventory/etc.
  • Work outdoors for special events
  • Must be able to type on a computer keyboard or tablet
  • Must be able to lift/move 30 pounds
  • Must be able to drive a vehicle
  • Must be able to stand for long periods

Please submit all resumes to psaatjian@truconnect.com

Temp. Human Resources Coordinator / Receptionist

TruConnect is seeking a Human Resources Coordinator with 2-4 years’ experience, who will be responsible for general human resources tasks such as ADP and benefit enrollment and administrative duties on behalf of the office.  The position may also include assisting tasks assigned by the CEO and COO. The Human Resources Coordinator manages the day-to-day operations of the Human Resource office. The Human Resources Coordinator manages the administration of the human resources policies, procedures, and programs. The Human Resources Coordinator carries out responsibilities in the following functional areas: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Human Resources

  • Interprets and implements the Company’s Human Resources policies.
  • Prepare and maintain employee files, assuring accuracy, compliance and confidentiality, including but not limited to new hire and termination documents.
  • Remain apprised of labor and employment updates in law to ensure compliance with state and federal laws and regulations pertaining to Human Resources matters.
  • Manage employee benefit elections, including coordination with Payroll Department to ensure proper deductions and elections.
  • Maintain employee benefits files and updating of employee personnel records
  • Recruiting and staffing logistics
  • Employee on-boarding/off-boarding
  • Organizational and space planning
  • Performance management and improvement systems
  • Organization development
  • Employment and compliance to regulatory concerns and reporting
  • Employee orientation, development, and training
  • Policy development and documentation
  • Employee relations
  • Company-wide committee facilitation
  • Company employee communication
  • Compensation and benefits administration
  • Employee safety, welfare, wellness, and health
  • Employee services and counseling.

 

 Receptionist

  • Screen incoming telephone calls and mail including packages, arranging pick up with various couriers
  • Ensuring that new employees are adequately set up with office access, including coordinating with building security office personnel to facilitate the same

 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of ADP system
  • Working knowledge of CA and Federal employment laws
  • Ability to work independently and in teams
  • Ability to work in a fast paced environment
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Ability to handle data with confidentiality

 

EDUCATION AND EXPERIENCE

  • Bachelor’s Degree
  • 2-4 years’ experience in Human Resources

 

WORKING CONDITIONS AND PHYSICAL EFFORT:

  • Work is normally performed in a typical interior/office work environment.
  • Moderate physical activity; requires handling of average-weight objects up to 15 pounds.
  • This person must live commutable distance to downtown LA office

 

Please submit all resumes to psaatjian@truconnect.com